VW Polo owner receives repair estimate of Rs 22 Lakh
After receiving a repair estimate of Rs 22 lakh, VW Polo owner got another unpleasant shock when he was charged Rs 41,300 in estimate fee
Recent downpours have caused waterlogging in many parts of the country. Residents of metros like Bangalore have suffered for days due to excess water in the streets. In fact, there was waterlogging even in the basements of many buildings. For this reason, several cars suffered water damage. However, what is even more saddening is how some service centers seem to be trying to quickly cash in on the misery of these car owners. An Anirudh Ganesh recently shared how he got a repair estimate of Rs 22 lakh for a VW Polo which he bought for Rs 11 lakh.
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VW Polo owner charged Rs 41,299 for appraisal fee
Anirudh writes that his VW Polo was damaged in the recent floods. He sent the car to the Apple Auto Whitefield service center. He says he had to push his car onto the tow truck in waist-deep water at 11 p.m. But that was only the beginning of the horror. After 20 days, the service center gave him a repair quote of Rs 22 lakh! Acko, his car insurer, told him that his car would be declared a “total loss”. However, the service center asked him to pay Rs 44,840 to collect his vehicle from them. This tax was necessary to issue documents on the damage to the car.
Owner of VW Polo says ‘Rs.44,840′ to do document for car which costs only Rs.600,000 now. Wow!’ He has contacted VW India by post but is awaiting a response. Learning about the documentation fee, Anirudh asked the service center not to provide the same. However, he was told, “Because of our estimate document, you will only get insurance, without us you will get nothing. If you buy a new car from our showroom, we may waive this fee. He was then given an invoice of Rs 44,480 for the provision of an estimate document as well as parking fees.
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No written repair estimate provided
In addition, the owner of the VW Polo states that he has not received any invoice for the estimate fee. However, he was advised of the estimated repair cost over the phone.
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